Privacy Policy

Information We Collect

Kist Digital ("we," "us," or "our") collects only the information necessary to provide our services and communicate with you. This may include:

• Your name and business name
• Email address
• Phone number
• Information you provide through our contact form, email, or other communications
• Project-related content and assets you share with us

We do not collect sensitive personal data such as financial information, social security numbers, or government-issued identification through our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our digital services
• To communicate with you about your project, including updates and feedback requests
• To send invoices and process payments
• To respond to inquiries and support requests
• To improve our services and website

We will never use your information for purposes unrelated to the services we provide without your explicit consent.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. Period.

We may share limited information with trusted service providers who assist us in operating our business (such as hosting providers or email services), but only to the extent necessary for them to perform their services. These providers are obligated to keep your information confidential.

We may disclose information if required by law or to protect our rights, safety, or property.

Cookies and Tracking

Our website uses minimal cookies. We may use basic analytics tools to understand how visitors interact with our site, such as which pages are visited and general traffic patterns.

We do not use cookies for advertising or behavioral tracking. If we implement analytics, the data collected is aggregated and anonymous. You can disable cookies in your browser settings at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Active project data is retained for the duration of the project and a reasonable period afterward for support purposes
• Communication records are retained for up to 3 years after project completion
• Financial records are retained as required by applicable tax and business laws

Once information is no longer needed, we will securely delete or anonymize it.

Third-Party Services

Our website and services may rely on third-party providers for hosting, email delivery, and other infrastructure. These services have their own privacy policies and data handling practices. Key third-party services we may use include:

• Web hosting providers for site delivery and uptime
• Email services for project communication
• Analytics tools for website performance monitoring

We choose our service providers carefully and work with those that maintain strong privacy and security standards.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we update or correct inaccurate information
• Deletion: Request that we delete your personal information, subject to legal and contractual obligations
• Opt out: Unsubscribe from any non-essential communications at any time

To exercise any of these rights, please contact us at trevor@kistdigital.com. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Kist Digital
Bellingham, WA
trevor@kistdigital.com